Customer Support Executive

0 years

1 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Handle incoming customer queries via phone, email, or chat.
  • Provide accurate information about products/services.
  • Resolve customer complaints in a timely and professional manner.
  • Maintain customer records and update CRM systems.
  • Escalate complex issues to the appropriate department.
  • Ensure high levels of customer satisfaction.
  • Follow company protocols and quality standards.
  • Meet daily and monthly performance targets.
  • Work in shifts if required.
  • Maintain a positive and helpful attitude.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

  • Day shift

Work Location: In person

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