Customer Support Executive

• Employment Type: Full-Time

Role: You will be responsible for handling customer queries and support requests via inbound/outbound calls, emails, and chat. The ideal candidate will have experience in managing customer interactions with empathy, professionalism, and efficiency

Key Responsibilities:

• Handle inbound and outbound customer calls effectively
• Respond promptly to customer emails and chat messages
• Resolve customer queries, complaints, and service issues
• Document all interactions and escalate unresolved issues when needed
• Ensure customer satisfaction and maintain a high service quality standard

Requirements: Minimum educational qualification: Graduation

• Minimum 1 year of experience in a customer service role (voice or non-voice)
• Excellent communication skills in English, Hindi, and regional language (Gujarati preferred)
• Good listening skills and ability to remain calm under pressure
• Basic computer knowledge and typing skills

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Application Question(s):

• Current CTC?
• Expected CTC?
• Notice Period?

Education:

• Bachelor's (Required)

Experience:

• Customer support: 1 year (Required)

Work Location: In person

Speak with the employer
+91 6260070733