Customer Support Executive - Field Role

Job Description

Job Title: Customer Support Executive (Field Role) Location: Jaipur, Rajasthan Salary: Up to ₹30,000 per month Experience Required: Minimum 3 Years (Relevant Field Experience) Education: Bachelor's Degree (Mandatory) Job Summary: We are seeking a dedicated and experienced Customer Support Executive (Field Role) to join our team in Jaipur. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to manage field operations efficiently. Key Responsibilities: Handle customer queries and concerns promptly and professionally during field visits. Perform on-site troubleshooting, installation, or service support as needed. Maintain strong relationships with clients to ensure customer satisfaction. Coordinate with internal teams to resolve technical or service-related issues. Provide daily reports and feedback to the management team. Ensure all customer interactions are logged and followed up appropriately. Requirements: Minimum 3 years of relevant customer support experience, preferably in a field role. Bachelor’s degree in any discipline. Excellent verbal and written communication skills in Hindi and English. Strong interpersonal and problem-solving skills. Ability to travel locally within Jaipur as required. Must be self-motivated, punctual, and reliable. Benefits: Competitive salary up to ₹30,000 per month. Travel allowances and field support benefits. Career growth opportunities in a supportive environment. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: Day shift Work Location: In person Speak with the employer +91 9068709779