Posted:1 month ago|
Platform:
On-site
Full Time
Job description:
Job Title: Customer Support Executive – Blended (Email + Inbound)
Hiring for Immediate Joining
Role Overview:
We are looking for graduates with strong email handling skills and basic customer support experience. The role involves managing customer queries through email and inbound calls while ensuring accurate communication and professional resolution.
Key Responsibilities:
Handle customer queries via email and inbound calls
Draft clear, professional, and error-free email responses
Maintain proper documentation and update systems accurately
Ensure customer satisfaction with quick and effective solutions
Follow support guidelines, escalation procedures, and quality standards
Eligibility Criteria:
Graduate (any stream)
Minimum 6 months BPO email experience
Decent communication skills
Versant Level 3
Good typing speed & comprehension skills
Shift Details:
Day shift between 8 AM to 8 PM (any 9-hour window)
Sunday fixed off
Salary & Benefits:
₹18,000 In-hand
₹22,000 CTC
PF & other standard benefits included
Interview Rounds:
HR → Ops
Job Type: Full-time
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Ability to commute/relocate:
Education:
Language:
Location:
Work Location: In person
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