Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in noida
>
E nirmaan
>
Customer support Executive

Customer support Executive

E nirmaan

0 years

1 - 2 Lacs

noida

Posted:2 weeks ago| Platform: GlassDoor logo

Apply

Skills Required

support service healthcare diagnostics crm empathy communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are looking for a proactive and empathetic Customer Service Executive to handle health-related queries of customers. The role involves resolving patient/customer queries related to healthcare services, insurance, doctor consultation, diagnostics, and other health support processes.

Roles & Responsibilities:

Handle inbound and outbound calls, chats, and emails regarding healthcare-related queries.
Assist customers in booking doctor appointments (virtual/physical) and diagnostic tests.
Provide information about health insurance coverage, group mediclaim, and claim process.
Coordinate with healthcare providers, hospitals, and diagnostic centers for smooth service delivery.
Maintain accurate records of customer interactions and update CRM systems.
Escalate critical issues to the concerned department for faster resolution.
Ensure high levels of empathy, patience, and professionalism in every interaction.

Key Skills Required:

Excellent communication skills (English).
Basic knowledge of healthcare services and medical terminology is an advantage.
Strong problem-solving and customer-handling skills.
Ability to work in a fast-paced and target-driven environment.
Good computer literacy (MS Office, CRM tools, email handling).

Qualification:

Minimum Graduate (Any stream).
Experience in healthcare customer service/insurance/telecalling preferred, but freshers can also apply.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Provident Fund

Language:

English (Required)

Work Location: In person

More Jobs at E nirmaan

Corporate Sales Executive

Noida, Uttar Pradesh

1.0 - 1.0 yrs

Salary: Not disclosed

Business Development Executive

Noida, Uttar Pradesh

1.0 - 1.0 yrs

Salary: Not disclosed

PHP Laravel Developer

Mumbai, Maharashtra

Experience: Not specified

Salary: Not disclosed

DevOps Engineer

Noida, Uttar Pradesh

Experience: Not specified

Salary: Not disclosed

DevOps Engineer

Noida

2.0 - 2.0 yrs

INR 7 - 9 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.