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Customer Support Executive (CSE)

0 years

0 Lacs

Hisar, Haryana

Posted:20 hours ago| Platform:

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Skills Required

Customer service English 12th Pass Bachelor's degree In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Handle customer inquiries via phone, email, chat, or social media in a timely and professional manner. Resolve customer complaints and issues effectively while maintaining a positive attitude. Provide accurate product and service information to customers. Maintain records of customer interactions and transactions in the CRM system. Escalate unresolved issues to the appropriate internal teams. Follow up with customers to ensure their issues are resolved. Suggest process improvements to enhance customer experience. Meet individual and team performance goals and service quality standards. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

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