Customer Support Executive (CSE)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

NCS Consultancy

3 Lacs

Chennai

Posted:12 hours ago

Job Description

Job Title: Customer Support Executive

Job Description

We are looking for a Customer Support Executive with excellent communication skills in Kannada, Telugu, and Hindi. The candidate will be responsible for handling customer queries, providing appropriate solutions, and ensuring a positive customer experience.

Candidates must be fluent in all three languages: Kannada, Telugu, and Hindi.

Key Responsibilities

Handle customer queries through phone calls and provide appropriate assistance.
Resolve customer complaints and service-related issues professionally.
Communicate with customers in Kannada, Telugu, and Hindi.
Provide accurate information about products and services.
Maintain proper records of customer interactions and follow-ups.
Ensure customer satisfaction through effective communication.
Coordinate with internal teams to resolve customer-related issues.

Required Skills & Qualifications

Graduate or undergraduate candidates can apply.
Fluency in Kannada, Telugu, and Hindi is mandatory.
Good verbal communication and listening skills.
Basic computer knowledge and MS Office skills.
Good problem-solving and interpersonal skills.
Ability to handle customer queries patiently and professionally.
Freshers and experienced candidates are welcome.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Paid sick time
Paid time off

Work Location: In person

Skills Required

Customer Support Handling Customer Queries Customer Experience Customer Queries Customer Complaints Follow UPS Customer Satisfaction Effective Communication MS Office Customer service Communication Problem solving

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Job Type

Full Time

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Customer Support Executive (CSE)