Customer Support Executive (CSE)

0 - 3 years

1 - 3 Lacs

Chennai

Posted:2 hours ago

Job Description

About the Role

Hexaware is hiring Customer Support Executives for our Chennai location. In this role, you will be the first point of contact for our customers, handling their queries and concerns over calls, chats, and emails with professionalism and care. Freshers are welcome to apply.

Job Details

  • Location: Chennai
  • Qualification: Any Degree
  • Experience: 0 to 3 years (freshers can apply)
  • CTC: Up to ₹3.5 LPA
  • Shift: Rotational / Night shifts

Key Responsibilities

  • Handle customer calls, chats, and emails politely and professionally
  • Resolve queries and complaints accurately within the given time
  • Record every customer interaction and update customer details in the system
  • Escalate complex issues to the right team and follow up until closure

Requirements

  • Any degree with 0 to 3 years of experience
  • Good spoken and written English communication skills
  • Willingness to work rotational or night shifts
  • Patience, active listening skills, and basic computer knowledge

Job Types: Full-time, Permanent

How to Apply

Interested candidates can call or WhatsApp 7845435637 and send their resume on WhatsApp.

Pay: ₹180,000.00 - ₹350,000.00 per year

Work Location: In person

Skills Required

Customer Support Customer Interaction Customer service Business English Communication

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Job Type

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Hexaware Technologies

IT Services and IT Consulting

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