Posted:1 day ago|
Platform:
On-site
Full Time
We seek a Customer Support Executive to provide excellent service to our customers, addressing queries and resolving issues related to our [products/services] in [industry/sector].
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Troubleshoot and resolve issues with [products/services]; escalate complex cases as needed.
- Provide product information, explain policies, and guide customers on usage/best practices.
- Log and track customer interactions in our CRM system; ensure accurate follow-up.
- Identify feedback and report recurring issues to improve [products/services].
- Maintain a positive, patient, and empathetic approach with customers.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹12,000.00 per month
Benefits:
Work Location: In person
gekinformation
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