Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Customer Support Executive (CSE)

AOW Information Technology PVT LTD

1 years

4 - 0 Lacs

Richmond Town, Bengaluru, Karnataka

Posted:2 days ago| Platform: SimplyHired logo

Apply

Skills Required

Microsoft Word Microsoft Excel English Microsoft Office In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Provide voice, email, and chat support to US-based customers
Assist with order placement, product inquiries, returns, and general support.
Guide customers on part compatibility, availability, pricing, and specifications.
Handle customer complaints or issues in a calm, professional manner.
Coordinate with logistics and warehouse teams for timely deliveries.
Generate and share invoices with customers upon request.
Address customer concerns related to invoices, payments, or discrepancies.
Maintain accurate records of customer interactions in CRM systems.
Follow up to ensure issues are fully resolved and customers are satisfied.
Stay updated on auto parts inventory, pricing, and industry trends.

Requirements:

Excellent verbal and written communication skills in English.
Previous experience in US-based customer support or e-commerce preferred.
Interest or knowledge in automotive parts is a plus.
Ability to multitask and manage time effectively.
Proficiency in MS Office (especially Excel and Word).
Willing to work in night shifts.

Benefits:

Supportive and collaborative work environment
Training and growth opportunities
Exposure to international customer service standards

Shift & Salary Details:
Shift: Night Shift (6PM-3.30 AM)Salary: ₹30,000/- per monthIncentives: Performance-based incentives available

Job Types: Full-time, Permanent

Pay: Up to ₹40,000.00 per month

Benefits:

Paid sick time
Paid time off

Application Question(s):

Are you based out of Bangalore?
Are you willing to work in Night shift?

Experience:

US Customer support: 1 year (Preferred)

Work Location: In person

More Jobs at AOW Information Technology PVT LTD

Senior Full Stack Developer (4years, React.js, Next.js, devops)

India

7.0 - 7.0 yrs

INR 1 - 2 Lacs

Housekeeping Staff

Bengaluru, Karnataka

Experience: Not specified

Salary: Not disclosed

Video Editor and Graphic Designer INTERN

Bengaluru, Karnataka

3.0 - 3.0 yrs

Salary: Not disclosed

Full Stack Developer Intern

karnataka

Experience: Not specified

Salary: Not disclosed

Content Writer - Website

karnataka

1.0 - 5.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.