Customer Support Engineer

Role Overview: Dixit Infotech Services Pvt. Ltd. is looking for a Customer Support Engineer to join their Service department in Madurai, Tamil Nadu, India. As a Customer Support Engineer, you will play a crucial role in ensuring customer satisfaction by providing support services. Key Responsibilities: - Offer customer support services to address and resolve customers" technical issues - Collaborate with the team to ensure timely and effective solutions to customer queries - Maintain a high level of professionalism and customer service orientation - Document and track customer issues and resolutions - Provide technical assistance and guidance to customers Qualifications Required: - Minimum 2 to 5 years of experience in customer support - Strong skills in customer support with a focus on resolving technical issues effectively - Excellent communication and interpersonal skills - Ability to work collaboratively in a team environment - Location: Madurai, Tamil Nadu, India,