Customer Support Engineer

Job Description
Responsibilities Troubleshooting, Installation, Maintenance and Repair of Industrial automation systems Maintaining communications with customers to ensure resolution and proper follow-up Draft and submit Service reports Suggest technical feedback and improvements based on field observations Adhere to company Rules & Regulations strictly Carry out the Job as per Team Leader Instructions to meet Customer Satisfaction Job profile demands extensive travelling & working on late hours and Sundays Identify and participate in Sales opportunities for new AMC and Renewal Note: We need b-e EEE and Diploma in EEE completed candidate Work type: Field job Location : Chennai, Hyderabad Required Skills Attention to detail Active listening and troubleshooting skills Outstanding communication skills with team and clients An analytical mind and strong problem-solving ability Letter /Email Writing Skill Knowledge of computer Hardware & software (Like Word, Excel, PPT, Operating System Installation, etc) Ability to work in overtime and weekends Learning Skill to understand our Software Solution & Automation Solutions Job Details Role Level: Intermediate Work Type: Full-Time Country: India City: Chennai Company Website: https://aciautomation,/ Job Function: Customer Service Company Industry/ Sector: Other What We Offer Health Insurance Travel Allowance PF About The Company Searching, interviewing and hiring are all part of the professional life The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand Report Similar Jobs Sales Coordinator Talentmate Spray Painter Talentmate Financial Market Analyst (225-701) Talentmate Media Planning (225-701) Talentmate Graphic Designer signage (225-701) Talentmate Technical Service Assistance Arabic Speaker (225-701) Talentmate Disclaimer: talentmate, is only a platform to bring jobseekers & employers together Applicants are advised to research the bonafides of the prospective employer independently We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information We also recommend you visit Security Advice for more information If you suspect any fraud or malpractice, email us at abuse@talentmate,