Customer Support Associate

0 years

2 - 3 Lacs

Posted:6 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Customer Service Associate – Voice Process
Location: Bangalore (Work from Office)

About the Role
We are hiring experienced Customer Service Associates for our Voice Support process in Bangalore. The role involves handling customer queries, providing accurate information, and ensuring excellent service delivery. Candidates with prior BPO or voice process experience will be preferred.

Salary

  • ₹3.2 LPA (Experienced Candidates with 6–12 months of BPO experience)

Eligibility

  • Education: Undergraduates, Graduates, or Postgraduates
  • 6–12 months of experience in voice or customer support process (domestic or international)
  • Excellent English communication skills (verbal and written) with a neutral accent
  • Good typing speed, accuracy, and basic computer knowledge

Work Details

  • 5 Days Working | 2 Rotational Week-offs
  • Fixed Shift: 9:00 AM – 7:00 PM (10 hours including 1-hour break)
  • Work from Office – Bangalore

Interview Process

  • Mode: Virtual
  • Rounds: HR → Operations → Versant → Client → Written Assessment

Why Join Us

  • Opportunity to work with a leading BPO organization
  • Fixed day shift with a stable work schedule
  • Growth opportunities in customer service and operations

Interested candidates can share their resumes at hryogita.pandey@proton.me or 8817078377( Yogita)

Job Types: Full-time, Permanent

Pay: ₹22,000.00 - ₹26,000.00 per month

Work Location: In person

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