Customer Support Associate (Email & Chat Support) - Non Voice BPO

0 - 3 years

0 Lacs

Posted:1 month ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Customer Support Associate (Email & Chat Support)

Experience:


Customer Support Associates


Responsibilities

  • email and chat-based support

  • Respond to customer queries in a clear, professional, and timely manner

  • Maintain accurate documentation of customer interactions

  • Resolve basic issues or escalate to the relevant team when needed

  • Ensure customer satisfaction through quality service delivery


Requirements

  • 02 years

  • English reading and writing skills

  • communication skills

  • Any educational background is acceptable

  • direct face-to-face interview


Interview Details

Date:

  1. Aptitude Test

  2. Manager Round
    (All rounds will be completed on the same day)


Contact Details

Call / WhatsApp:

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