Customer Support Associate

0 years

1 - 2 Lacs

Posted:9 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Day-to-day responsibilities include:

1. Resolve customer queries and complaints on phone, social media, email, and WhatsApp
2. Coordinate with shipping partner to resolve issues related to non-deliveries and delayed deliveries

3. Coordinate with suppliers to ensure timely order fulfillment

4. Persuade abandoned carts to make a purchase
5. Followup with returned COD orders and convince them to accept orders

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Food provided

Language:

  • English (Required)
  • Hindi (Required)

Work Location: In person

Speak with the employer
+91 9820671219

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