Job Title: Customer Support Executive Location: Sector 49, Gurgaon Job Type: Full time, Permanent Job Summary: We are seeking for a proactive Customer Support Executive to join our team. The ideal candidate will be responsible for managing customer queries, resolving complaints, and providing excellent service to ensure high levels of customer satisfaction and retention. Key Responsibilities: Responsibility to handle customer calls and provide customer support Handle and resolve customer complaints quickly and efficiently Maintain records of customer interactions, process customer accounts, and file documents. Identify customer needs and assist in the purchase process if required. Follow communication procedures, guidelines, and policies. Escalate unresolved issues to the appropriate internal teams. Requirements: Graduate freshers are welcome Proven customer support experience or experience as a client service representative. Excellent communication and interpersonal skills. Ability to multitask, prioritize, and manage time effectively. Familiarity with CRM systems and practices is a plus. Patience and problem-solving skills. Job Types: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Experience: Telecommunication: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Required) Location: Gurgaon, Haryana (Required) Work Location: In person

More Jobs at AK Global Management Services

Customer Support Associate

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Sales Coordinator

Mumbai, Maharashtra

Experience: Not specified

INR 0 - 0 Lacs

Collection Executive

Noida, Uttar Pradesh

Experience: Not specified

Salary: Not disclosed

Sr. Graphic Designer

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Chat Support Executive

Gurugram, Haryana

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Crm Software Interview Now

AK Global Management Services

61 Jobs

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Support Associate

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at AK Global Management Services

Mock Interview

RecommendedJobs for You

Customer Support Associate

Customer Support Associate

Customer Support Associate

Customer Support Associate

Customer Support Associate

Customer Support Associate

Customer Support Associate

Customer Support Associate

Customer Support Associate

Customer Support Associate

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Customer Support Associate

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

More Jobs at AK Global Management Services