Posted:1 day ago|
Platform:
Remote
Full Time
Job Description :
Job Title: Customer Support Executive
Company: DialDesk
Location: Noida (Work from Office)
Experience: 0–2 years
Employment Type: Full-time
About DialDesk :
DialDesk is India’s first Pay-As-You-Go shared customer support platform, empowering businesses with flexible, high-quality customer engagement. Our agents handle calls for multiple brands, ensuring every customer gets timely and professional assistance.
Key Responsibilities :
Handle inbound and outbound customer calls professionally.
Resolve customer queries and complaints efficiently.
Maintain call logs and update CRM systems accurately.
Ensure high customer satisfaction and meet process KPIs.
Escalate unresolved issues to the team leader or supervisor.
Requirements
Good communication skills in English & Hindi.
willingness to learn.
Experienced in Customer Support/fresher can also apply
What We Offer:
Fixed salary with performance incentives.
On-the-job training and growth opportunities.
Friendly and supportive work culture.
Job Types: Full-time, Fresher
Pay: ₹11,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
Dialdesk
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