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Customer Success Associate

Customer Success Associate

TekXera

5 years

0 Lacs

india

Posted:2 days ago| Platform:

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Skills Required

support service communication resolve grammar certification

Work Mode

Remote

Job Type

Full Time

Job Description

Customer Success Associate (Hebrew Language) – Remote

Position:

Work Mode:

Process:

Experience:

Location:

About the Role

Customer Success Associates (L1)

Key Responsibilities

Provide customer assistance and resolve queries through calls, email, or chat.
Deliver end-to-end issue resolution within defined service timelines.
Document customer interactions and ensure accurate case handling.
Maintain a high level of professionalism and customer satisfaction.

Required Skills & Competencies

Excellent verbal and written communication skills in English and Hebrew.
Should have a neutral accent with
no MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence)
.
Strong grammar, clarity, and pronunciation.
Customer-first approach with effective problem-solving skills.

Educational Qualification

Graduate (preferably from a technical background).

Experience

Minimum 1 year of experience in international customer support preferred.
Freshers with strong Hebrew proficiency may also apply.

Language Requirement

Must be
B2 / B2.2 / C1 certified in Hebrew language.
Valid certification mandatory.

Interview Process

HR Round
Operations / Functional Round
Versant / Language Assessment

Shift Details

Rotational shifts for both male and female candidates.

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