Customer Success Associate

18 - 35 years

2 - 0 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring Customer Success Associates for our Health, Motor, and Life Insurance verticals. The role

involves reaching out to interested leads and advising them on suitable insurance products. Candidates

with strong communication skills and a customer-first approach are encouraged to apply.

Organisation Name TRANSCOM

Job Title Customer Service Associate

Job Role Telesales

Industry Health, Motor & Life Insurance

Location Kharadi, Pune

Age limit 18 to 35 years

Employment Type Full-Time/On-site

KEY RESPONSIBILITIES:

Outbound calling to potential customers interested in insurance products

Understanding customer needs and offering suitable Health, Motor, or Life insurance

options

Ensuring a high-quality customer experience through effective communication

KEY REQUIREMENTS:

ACTUALRESOURCE

Excellent verbal communication in English & Hindi

No MTI (Mother Tongue Influence) or RTI (Regional Tone Influence)

Clear grammar and pronunciation (English)

Sales acumen and a customer-focused attitude

Qualifications:

Graduate in any discipline

Freshers and experienced candidates both welcome

Insurance background preferred

SALARY STRUCTURE

Freshers Experienced Up to ₹25,000 CTC in hand 21500.

Up to ₹35,000 CTC (based on last drawn salary)

Shift Details:

6 days working with rotational shifts

Females: Day shift (up to 8 PM)

Males: Full rotational shift

Interview Process:

1. HR Round

2. Versant Level 6 (Certified)

3. Operations Round

4. Client Round

Job Types: Full-time, Permanent, Fresher

Pay: ₹21,000.00 - ₹30,358.40 per month

Work Location: In person

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