Customer Service Voice Process (Travel Domain) Job

Job Description

About the job: Key responsibilities: 1. Handle travel-related customer queries over calls including reservations, cancellations, refunds, reissuance, partial exchanges, and schedule changes 2. Ensure high-quality service and customer satisfaction through effective communication Requirements: 1. Possess a minimum of 6 months of experience in travel processes using Amadeus or Sabre GDS 2. Demonstrate excellent English communication skills (Cluster 1 or 2 only - strict requirement) 3. Show comfort with 24x7 rotational shifts and rotational week offs 4. Reside within IBU transport boundaries (Thane region) Selection Process: 1. Appear for the HR Round 2. Attempt AMCAT Assessment 3. Complete Essay WriteX Test 4. Attend Final Operations Round Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 2,00,000 - 4,50,000 /year Experience: 1 year(s) Deadline: 2025-07-05 23:59:59 Other perks: 5 days a week, Cab/Transportation facility Skills required: Time Management, Problem Solving, Client Relationship Management (CRM), Customer Support and Travel Management Other Requirements: 1. Immediate joiners 2. Candidates with prior international travel customer service experience 3. Applicants from travel, hospitality, or airline backgrounds About Company: Wehire Talent Solutions is an HR recruitment company situated in Kandiwali West, Mumbai. We help candidates to help them find the ideal job.