Posted:1 day ago|
Platform:
On-site
Venue :Tata Consultancy Services Ltd, IG3 Infra Limited, Magnum, Chennai One IT SEZ- Phase 2 , Thoraipakkam , Chennai ,Tamil Nadu 600097
Experience: 1-6 years
Location: Chennai
Job Description
TSR -Technical Support Representative
B2 Level proficiency mandatory for Final Onboarding (Through Versant / Talview or
Communication assessment by Trainer)
✓ Excellent Comm skill (verbal /Written)
✓ Chat Exp in the previous Roles, Good Typing skills
✓ 24 / 7 environment including Nightshift and weekends
✓ Work Location – TCS Offices operating in Chennai or at Indore locations
✓ Experience in Core Tech Support Projects, 6+ months of experience in infra, Storage,
Service Desk
✓ Experience in Product troubleshooting, resolving issue/tickets
✓ Knowledge of any Ticketing tool, ITIL knowledge
✓ Experience in operating in Hyperscaler environment (AWS, Azure, Google Cloud)
✓ Knowledge and hands-on experience in supporting Google / Microsoft products
✓ Google Workspace Administrator certification / Microsoft certifications
Desired Candidate Profile
Tata Consultancy Services
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