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Customer Service Representative

0 years

1 - 2 Lacs

Posted:8 hours ago| Platform: GlassDoor logo

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On-site

Job Type

Full Time

Job Description

Job Title: Customer Support Executive – Voice/Chat Process
Job Type: Full-time | Permanent
Location: Jaipur (Work from Office)

Job Overview:

We are hiring Customer Support Executives to join our growing team in Jaipur. This role involves handling customer queries through voice and/or chat channels, ensuring a high-quality support experience. Strong communication in English is essential.

Key Responsibilities:

  • Handle inbound and/or outbound customer interactions
  • Address customer queries and concerns professionally and accurately
  • Maintain call/chat records and follow up as required
  • Ensure high levels of customer satisfaction
  • Adhere to quality and compliance standards

Eligibility Criteria:

  • Minimum Qualification: 12th Pass or Graduate (any stream)
  • Good command over spoken and written English
  • Freshers and experienced candidates both can apply
  • Willingness to work in rotational shifts (if required)
  • Should be located in or willing to relocate to Jaipur

Key Skills:

  • English Communication
  • Customer Service
  • Problem Solving
  • Voice/Chat Support
  • Time Management

What We Offer:

  • Fixed salary + performance-based incentives
  • Training and career growth opportunities
  • Supportive team and work environment
  • Rotational shifts with weekly offs

Apply now and take the next step in your customer service career with us!

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

  • Day shift
  • Morning shift

Supplemental Pay:

  • Commission pay
  • Performance bonus

Language:

  • English (Required)

Location:

  • Jaipur District, Rajasthan (Required)

Work Location: In person

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