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Customer Service Representative

0 years

2 Lacs

Posted:12 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview:

We are hiring Customer Support Executives for a voice-based process at our Bangalore location. The ideal candidate should have strong communication skills in both English and Hindi, along with a minimum of 6 months of work experience in any domain.

Eligibility Criteria:

  • Education: Undergraduate or Graduate (any stream)
  • Experience: Minimum 6 months of experience in any field (BPO/non-BPO)
  • Communication:
  • Excellent spoken English
  • Fluency in Hindi is mandatory
  • Availability: Comfortable with rotational shifts and 6-day working schedule

Key Responsibilities:

  • Manage customer queries through voice interactions
  • Provide accurate information and timely resolution
  • Maintain customer satisfaction and adhere to quality standards
  • Log calls and update internal systems as per process guidelines

Additional Information:

  • Work Mode: Office-based role
  • Working Days: 6 days/week | 1 weekly off
  • Shift: Rotational (Day & Evening shifts)
  • Training: Provided after selection

How to Apply:

Please apply with your updated resume. Shortlisted candidates will be contacted for the next round of selection.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • 6 Month of experience is Mandatory in any Field.

Language:

  • English and Hindi (Required)

Work Location: In person

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