Customer Service Representative

0 years

3 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Build expert, dynamic knowledge of the company’s products and services
  • Conduct research with available resources to satisfy customer inquiries
  • Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
  • Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
  • Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
  • Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review

Job Types: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

  • Flexible schedule

Schedule:

  • Day shift

Education:

  • Bachelor's (Preferred)

Location:

  • Pimpri-Chinchwad, Maharashtra (Required)

Work Location: In person

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