Customer Service Representative-Spanish

Full job description

In this role, you will be responsible for handling inbound and outbound calls in both English and Spanish, providing exceptional customer service, and resolving inquiries or issues efficiently and professionally.

Key Responsibilities:

• Answer incoming calls promptly and respond to customer inquiries and requests in English and Spanish.
• Provide accurate information about products, services, and promotions.
• Assist customers with placing orders, processing payments, and resolving complaints.
• Document all customer interactions and transactions accurately.

Qualifications:

• Fluency in both English and Spanish (verbal and written).
• Previous experience in a call center or customer service environment preferred.
• Excellent communication skills and a strong customer service orientation.
• Ability to multitask, prioritize, and manage time effectively.

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Zirakpur, Punjab: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)
• Spanish (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Speak with the employer
+91 7986144383