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Genesis Finserve
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Customer Service Representative

Customer Service Representative

Genesis Finserve

0 years

2 Lacs

chennai tamil nadu

Posted:6 hours ago| Platform: SimplyHired logo

Apply

Skills Required

in-person

Work Mode

On-site

Job Type

Full Time

Job Description

WE ARE HIRING FOR THE ROLE : CUSTOMER SERVICE

LOCATION : T.NAGAR

SALARY RANGE 18K -20K

ONLY FEMALE CANDIDATE CAN APPLY

Key Responsibilities:

Handle inbound and outbound calls, emails, and chat support.
Assist customers with product/service-related queries and provide timely resolutions.
Maintain accurate records of customer interactions and transactions.
Coordinate with internal teams to resolve customer issues promptly.
Ensure high levels of customer satisfaction by providing professional and courteous support.
Escalate unresolved issues to the appropriate departments when necessary.
Follow up with customers to ensure their concerns are resolved.
Maintain and update customer databases regularly.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

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