Kaps Motors Pvt Ltd

7 Job openings at Kaps Motors Pvt Ltd
HR Manager Calicut 3 years INR 2.4 - 4.2 Lacs P.A. On-site Full Time

We are looking for an experienced HR Manager for our company Kaps TATA.The candidate should have statutory and recruitment knowledge.Kaps Motors is the Authorized dealer of TATA Motors commercial vehicles. Established in 1997 to handle TATA Commercial Vehicles Dealerships in North Kerala. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Education: Master's (Preferred) Experience: Payroll: 3 years (Preferred) HR: 5 years (Preferred) total work: 5 years (Preferred) License/Certification: Professional in Human Resources® (Preferred) Work Location: In person

Team Leader/Supervisor (Only Females) India 0 years INR 2.16 - 3.0 Lacs P.A. On-site Full Time

Job Summary: The Team Leader – Telecalling will be responsible for supervising a team of telecallers, ensuring daily targets are met, maintaining call quality, and driving overall team performance. The role requires a proactive leader who can motivate, monitor, and manage the team while maintaining strong customer communication standards. Key Responsibilities: Lead and manage a team of 5 telecallers to achieve daily, weekly, and monthly performance targets. Monitor call quality, adherence to scripts, and customer interaction standards. Train, mentor, and provide regular feedback to telecallers for continuous improvement. Allocate call data/leads and ensure timely follow-ups. Prepare and share daily reports on team performance and call outcomes. Handle escalated customer queries or complaints effectively. Coordinate with the sales/support team for closures and lead status updates. Conduct team meetings to communicate updates, targets, and best practices. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Flexible schedule Food provided Health insurance Provident Fund Work Location: In person Speak with the employer +91 9778661759

Accounts Head calicut 15 years INR 6.0 - 7.2 Lacs P.A. On-site Full Time

Job Summary: The Head Accountant will oversee day-to-day accounting operations, ensure compliance with financial regulations, and provide strategic insights to enhance financial performance. This role requires a deep understanding of accounting principles, strong analytical skills, and the ability to lead and mentor a team. Key Responsibilities: Accounting Operations: Manage and oversee daily accounting operations, including general ledger, accounts payable/receivable, payroll, and tax compliance. Prepare and maintain accurate financial records and reports in accordance with accounting standards. Conduct month-end and year-end closings. Financial Reporting: Prepare and present detailed financial statements, including profit and loss statements, balance sheets, and cash flow statements. Ensure timely submission of reports to management and regulatory authorities. Budgeting and Forecasting: Assist in preparing budgets, forecasts, and financial plans. Monitor and analyze financial performance against budgets and provide actionable insights. Compliance and Audit: Ensure compliance with tax regulations, corporate laws, and internal policies. Coordinate and facilitate external and internal audits, addressing any findings or recommendations. Team Leadership: Supervise and mentor junior accounting staff, providing training and guidance. Review the work of accounting staff to ensure accuracy and adherence to standards. Process Improvement: Identify and implement improvements in accounting processes and systems to enhance efficiency and accuracy. Stay updated with changes in accounting regulations and best practices. Other Duties: Handle special projects as assigned by the Finance Manager or senior management. Support cross-functional teams with financial insights for business decisions. Qualifications and Skills: Education: Bachelor’s degree in Accounting, Finance, or a related field. A professional qualification like CA, CMA, CPA, or equivalent is preferred. Experience: Minimum of 15years of experience in accounting or finance in automobile industry , with at least 5 years in a senior or supervisory role. Technical Skills: Proficiency in accounting software (e.g., Tally, SAP, QuickBooks) and MS Office Suite, especially Excel. Thorough knowledge of financial regulations, accounting standards (GAAP/IFRS), and taxation laws. Key Competencies: Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. High attention to detail and accuracy. Ability to handle confidential information with integrity. Effective time management and ability to meet deadlines. Job Type: Full-time Pay: ₹50,000.00 - ₹60,000.00 per month Benefits: Health insurance Life insurance Paid time off Education: Master's (Preferred) Experience: Accounting: 1 year (Preferred) total work: 1 year (Preferred) A/R Analysis: 1 year (Preferred) Work Location: In person

Customer Care Specialist manjeri 0 years INR 2.16 - 2.88 Lacs P.A. On-site Full Time

The Workshop Manager is responsible for overseeing the day-to-day operations of the automobile workshop, ensuring efficient service delivery, customer satisfaction, and adherence to quality and safety standards. The role involves managing the team of technicians, coordinating with Customer Relationship Executives (CREs), monitoring reports, and maintaining profitability of the service department. · Make outbound calls to prospective customers who have shown interest in buying vehicles, vehicle services, or parts. · Answer inbound calls from customers inquiring about vehicle models, pricing, promotions, and availability. · Identify potential leads by contacting customers who have expressed interest in vehicles or services via online inquiries, advertisements, or events. · Qualify leads by gathering customer information, understanding their needs, and promoting the appropriate vehicles or services. · Provide detailed information about various automobile models, features, prices, financing options, and promotions to customers. · Upsell or cross-sell related products (e.g., car accessories, service packages, warranties). · Follow up with customers who have shown interest in specific vehicles or services, answering any questions they may have and encouraging them to take the next step in the purchasing process. · Maintain regular contact with leads, potential buyers, and customers for scheduled service reminders, test drives, and new promotions. · Schedule test drives, service appointments, or consultations with sales representatives for interested customers. · Work closely with the sales team to convert leads into sales by ensuring that prospects are provided with accurate and timely information. · Assist in promoting ongoing deals, sales events, or special promotions related to vehicles or services. · Maintain accurate records of customer interactions, preferences, inquiries, and follow-up activities. · Use CRM software to track and update customer data, ensuring efficient lead management and communication. · Collect customer feedback, objections, and preferences to help the marketing and sales teams improve strategies and offerings. · Provide daily/weekly reports on call outcomes, lead conversions, and sales figures. · Address customer concerns or complaints about vehicles, pricing, services, or dealership processes, offering solutions in a professional manner. Support in Onboarding data of new joining’s and send to HR department Maintain the Overtime report as well as the take care of Attendance analysis. Any issues regarding employee need to escalate to Head HR. :- § Strong communication skills (both verbal and written), with the ability to explain complex automobile features in a simple manner. § Customer service orientation and active listening skills. § Basic understanding of automobile models, features, and pricing. § Persuasion and negotiation abilities to convert leads into sales. Proficiency with CRM software and other office tools. Excel expert Job Type: Full-time Pay: ₹18,000.00 - ₹24,000.00 per month Language: Malayalam (Required) English (Preferred) Work Location: In person

Customer Service Representative cannanore, kerala 0 years INR 1.92 - 2.64 Lacs P.A. On-site Full Time

only Female candidate preferred 1. : - The Workshop Manager is responsible for overseeing the day-to-day operations of the automobile workshop, ensuring efficient service delivery, customer satisfaction, and adherence to quality and safety standards. The role involves managing the team of technicians, coordinating with Customer Relationship Executives (CREs), monitoring reports, and maintaining profitability of the service department 2. · Make outbound calls to prospective customers who have shown interest in buying vehicles, vehicle services, or parts. · Answer inbound calls from customers inquiring about vehicle models, pricing, promotions, and availability. · Identify potential leads by contacting customers who have expressed interest in vehicles or services via online inquiries, advertisements, or events. · Qualify leads by gathering customer information, understanding their needs, and promoting the appropriate vehicles or services. · Provide detailed information about various automobile models, features, prices, financing options, and promotions to customers. · Upsell or cross-sell related products (e.g., car accessories, service packages, warranties). · Follow up with customers who have shown interest in specific vehicles or services, answering any questions they may have and encouraging them to take the next step in the purchasing process. · Maintain regular contact with leads, potential buyers, and customers for scheduled service reminders, test drives, and new promotions. · Schedule test drives, service appointments, or consultations with sales representatives for interested customers. · Work closely with the sales team to convert leads into sales by ensuring that prospects are provided with accurate and timely information. · Assist in promoting ongoing deals, sales events, or special promotions related to vehicles or services. · Maintain accurate records of customer interactions, preferences, inquiries, and follow-up activities. · Use CRM software to track and update customer data, ensuring efficient lead management and communication. · Collect customer feedback, objections, and preferences to help the marketing and sales teams improve strategies and offerings. · Provide daily/weekly reports on call outcomes, lead conversions, and sales figures. · Address customer concerns or complaints about vehicles, pricing, services, or dealership processes, offering solutions in a professional manner. Support in Onboarding data of new joining’s and send to HR department Maintain the Overtime report as well as the take care of Attendance analysis. Any issues regarding employee need to escalate to Head HR. :§ Strong communication skills (both verbal and written), with the ability to explain complex automobile features in a simple manner. § Customer service orientation and active listening skills. § Basic understanding of automobile models, features, and pricing. § Persuasion and negotiation abilities to convert leads into sales. Proficiency with CRM software and other office tools. Excel expert Job Type: Full-time Pay: ₹16,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9778659369

Customer Service Representative cannanore 0 years INR 1.92 - 2.64 Lacs P.A. On-site Full Time

only Female candidate preferred 1. : - The Workshop Manager is responsible for overseeing the day-to-day operations of the automobile workshop, ensuring efficient service delivery, customer satisfaction, and adherence to quality and safety standards. The role involves managing the team of technicians, coordinating with Customer Relationship Executives (CREs), monitoring reports, and maintaining profitability of the service department 2. · Make outbound calls to prospective customers who have shown interest in buying vehicles, vehicle services, or parts. · Answer inbound calls from customers inquiring about vehicle models, pricing, promotions, and availability. · Identify potential leads by contacting customers who have expressed interest in vehicles or services via online inquiries, advertisements, or events. · Qualify leads by gathering customer information, understanding their needs, and promoting the appropriate vehicles or services. · Provide detailed information about various automobile models, features, prices, financing options, and promotions to customers. · Upsell or cross-sell related products (e.g., car accessories, service packages, warranties). · Follow up with customers who have shown interest in specific vehicles or services, answering any questions they may have and encouraging them to take the next step in the purchasing process. · Maintain regular contact with leads, potential buyers, and customers for scheduled service reminders, test drives, and new promotions. · Schedule test drives, service appointments, or consultations with sales representatives for interested customers. · Work closely with the sales team to convert leads into sales by ensuring that prospects are provided with accurate and timely information. · Assist in promoting ongoing deals, sales events, or special promotions related to vehicles or services. · Maintain accurate records of customer interactions, preferences, inquiries, and follow-up activities. · Use CRM software to track and update customer data, ensuring efficient lead management and communication. · Collect customer feedback, objections, and preferences to help the marketing and sales teams improve strategies and offerings. · Provide daily/weekly reports on call outcomes, lead conversions, and sales figures. · Address customer concerns or complaints about vehicles, pricing, services, or dealership processes, offering solutions in a professional manner. Support in Onboarding data of new joining’s and send to HR department Maintain the Overtime report as well as the take care of Attendance analysis. Any issues regarding employee need to escalate to Head HR. :§ Strong communication skills (both verbal and written), with the ability to explain complex automobile features in a simple manner. § Customer service orientation and active listening skills. § Basic understanding of automobile models, features, and pricing. § Persuasion and negotiation abilities to convert leads into sales. Proficiency with CRM software and other office tools. Excel expert Job Type: Full-time Pay: ₹16,000.00 - ₹22,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Language: English (Preferred) Hindi (Preferred) Work Location: In person Speak with the employer +91 9778659369

Senior Data Analyst calicut 2 years INR 3.6 - 4.2 Lacs P.A. On-site Full Time

Core Job Duties And Responsibilities Gain an understanding of the department and automotive industry Develop personal priorities and timelines and hit deadlines within the departmental schedule Participate in entry and testing updates to company products Developing and managing data systems and databases Establishing KPIs that provide actionable insights Using data to analyse trends that help inform business policies and decisions Collaborate with cross-functional teams to support data-driven decisions Generate reports and visualizations to communicate findings Qualifications:- Bachelor's degree in Data Science, Statistics, Computer Science, or a related field. 2+ years of experience in data analysis, preferably in the automotive industry. Excellent Excel knowledge Time management skills, organized and able to meet deadlines Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Work Location: In person