Customer Service Representative - Fresher

About the job:

Customer Service Representative

Key Responsibilities:

• Handle customer calls in a professional and efficient manner
• Address customer queries, concerns, and complaints with a problem-solving approach
• Maintain accurate records of customer interactions and follow-ups
• Provide timely and relevant information to customers to resolve their issues
• Work collaboratively with other teams to escalate and resolve complex issues
• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

Graduate

Interested candidates can share their CV at shivanidixit@policybazaar.com or can contact with me on 9266841853

Who can apply:

Only those candidates can apply who:

Salary:

Experience:

Deadline: