Customer Service Outbound

Job Description

We are hiring energetic and customer-focused Select Service Advisors for our Thane – Wagle Estate office. This role is a blend of customer service and renewals , ideal for candidates who enjoy interacting with customers and providing quality service over calls. Responsibilities: Make outbound calls to existing customers for service-related follow-ups and renewals. Handle customer queries and ensure a high level of satisfaction. Maintain accurate records of customer interactions and follow-ups. Meet daily and monthly targets for renewals and customer engagement. Work collaboratively with team members to achieve departmental goals. Requirements: Languages: Fluent in Hindi (mandatory) Additional Language Requirements: Hindi + Marathi – 15 openings Gujarati + Marathi – 10 openings Minimum 1 year of experience in outbound customer service. HSC (12th pass) or higher education. Strong communication and interpersonal skills. Must be comfortable working in a target-driven environment. Salary & Benefits: Salary: ₹20,000 (In-hand) + Attractive Incentives Additional Benefits: PF, ESIC, and other statutory benefits (on-roll employment) Work Schedule: Working Days: 5 days/week Weekly Offs: 2 rotational offs (between Monday to Friday) Timings: Day shift (No night shifts) Why Join Us? Stable on-roll opportunity with a reputed organization Clear growth path with performance-based incentives Supportive work culture and regular training programs Apply now if you are passionate about customer service and looking for a long-term career opportunity! Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Yearly bonus Education: Higher Secondary(12th Pass) (Required) Experience: Customer service: 1 year (Required) Work Location: In person