Customer Service & Operations Analyst

Join our digital revolution in NatWest Digital XIn everything we do, we work to one aim. To make digital experiences which are effortless and secure.So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.This role is based in India and as such all normal working days must be carried out in India.Join us as a Financial Crime Operations Analyst

• If you have an analytical mind-set and experience of working with know your customer (KYC) processes, this is a fantastic opportunity to join us as a Financial Crime Operations Analyst
• You'll be delivering financial crime checks for new and existing customers, collaborating with colleagues to make sure that each request is completed in a timely manner
• This is an opportunity to join a supportive team where we'll also take a real investment in your career development with us
• We're offering this role at senior analyst level
  

What you'll do
Day-to-day, you'll be performing due diligence checks for new customers and conducting periodic reviews, making sure that they meet all regulatory requirements. You'll be gathering information from publicly available resources, the customer, their relationship manager and internal systems. We'll rely on you to deliver consistent compliance with bank and regulatory anti-money laundering (AML) and KYC standards.