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Customer service - Bangalore

0 - 5 years

1 - 3 Lacs

Posted:3 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner. Provide accurate information about products/services to customers through various communication channels (phone, email, chat). Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Escalate complex issues to senior team members when necessary.

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Human Resources Consulting

Mumbai

15-50 Employees

30 Jobs

    Key People

  • Amit Sharma

    CEO
  • Priya Verma

    HR Consultant

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