Customer Service Export

Job Title: Customer Service Executive – Export (Freight Forwarding)
Location: Noida, Sector 126
Experience: 3 – 4 Years

Job Description:
We are looking for a proactive and detail-oriented Customer Service Executive – Export to join our freight forwarding team. The ideal candidate will manage export shipments, coordinate with clients and vendors, and ensure smooth documentation and delivery processes.

Key Responsibilities:

· Handle end-to-end export documentation and shipment processing.

· Coordinate with clients, shipping lines, and vendors to ensure timely shipment execution.

· Resolve customer queries regarding shipments, documentation, and freight charges.

· Track and monitor shipments to ensure on-time delivery.

· Maintain accurate records and reports of all export operations.

· Support the operations team in planning and coordinating export activities.

Requirements:

· Experience: 3 – 4 years in customer service for freight forwarding/export operations.

· Strong knowledge of export documentation and shipping procedures.

· Excellent communication and coordination skills.

· Attention to detail and ability to manage multiple tasks simultaneously.

· Proficiency in MS Office and basic ERP/shipping software.

Job Type: Full-time

Pay: ₹25,000.00 - ₹45,000.00 per month

Work Location: In person