Posted:1 week ago|
Platform:
On-site
Full Time
Job Title: Customer Service Executive – Export (Freight Forwarding)
Location: Noida, Sector 126
Experience: 3 – 4 Years
Job Description:
We are looking for a proactive and detail-oriented Customer Service Executive – Export to join our freight forwarding team. The ideal candidate will manage export shipments, coordinate with clients and vendors, and ensure smooth documentation and delivery processes.
Key Responsibilities:
· Handle end-to-end export documentation and shipment processing.
· Coordinate with clients, shipping lines, and vendors to ensure timely shipment execution.
· Resolve customer queries regarding shipments, documentation, and freight charges.
· Track and monitor shipments to ensure on-time delivery.
· Maintain accurate records and reports of all export operations.
· Support the operations team in planning and coordinating export activities.
Requirements:
· Experience: 3 – 4 years in customer service for freight forwarding/export operations.
· Strong knowledge of export documentation and shipping procedures.
· Excellent communication and coordination skills.
· Attention to detail and ability to manage multiple tasks simultaneously.
· Proficiency in MS Office and basic ERP/shipping software.
Job Type: Full-time
Pay: ₹25,000.00 - ₹45,000.00 per month
Work Location: In person
Cantaloupe HR Solution Pvt. Ltd.
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