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Tata Capital
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Customer Service Executive - Used Car Loans

Customer Service Executive - Used Car Loans

Tata Capital

2 - 6 years

0 Lacs

maharashtra

Posted:2 days ago| Platform: Shine logo

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Skills Required

relationship development compliance management customer identification document validation case logging disbursement process sanction ratio fulfilment crossselling vendor empanelment

Work Mode

On-site

Job Type

Full Time

Job Description

As a valued team member, you will perform the following tasks under the guidance and direction of your Supervisor or Manager: - Identify potential customers for business opportunities in collaboration with your Supervisor or Manager. - Collect necessary documents from customers and validate them according to the organization's norms. - Log the cases in the system following Standard Operating Procedures (SOP) and adhere to the disbursement process. - Achieve the sanction ratio as required by the organization. - Meet customer requirements and cross-sell multiple products with the guidance of your Supervisor or Manager. - Assist in the empanelment of new vendors and foster relationships with them under the supervision of your Manager or Supervisor. - Ensure compliance with all Audit and RBI regulations with the support of your Manager or Supervisor. If you are looking for a dynamic role where you can contribute to business growth, interact with customers, and ensure regulatory compliance, this position offers an exciting opportunity for you to excel. Your collaborative work with the management team will be key to achieving organizational goals and fostering strong relationships with customers and vendors.,

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Tata Capital

Financial Services

Mumbai Maharashtra

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Customer Service Executive - Used Car Loans