1 - 5 years
0 Lacs
Posted:1 day ago|
Platform:
On-site
Full Time
:
- Handle customer inquiries and issues through chat (70%) and voice (30%).- Proactively manage chat flows to resolve customer concerns.- Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction.- Manage customer interactions under pressure with professionalism and composure.- Collaborate with team members to enhance the overall customer experience.
:
~Education: Graduates preferred.Experience: ~Undergraduates with a minimum of 6 months BPO, blended, or chat experience.~Excellent written and verbal communication skills.~Ability to work graveyard shifts.~Immediate joiners preferred.~Working Conditions:~Schedule: 5 days working with 2 rotational days off each week.~Shifts: Graveyard shifts only.
Note: No cab facilities.
Ameha Global India Pvt Ltd
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7e-05 - 0.00011 Lacs P.A.
7e-05 - 0.00011 Lacs P.A.
