Posted:8 hours ago|
Platform:
Work from Office
Full Time
Company- Tech Mahindra
Location - Electronic city phase2, Bengaluru
Notice period- 0days
International customer service
Who we are looking for?
Addresses customer questions, provide information, and offer solutions to resolve problems or complaints. For e.g explaining product features, or guiding customers through processes. Listen attentively to customer complaints, empathize with their concerns, and take appropriate steps to resolve the issues effectively. They may escalate complex problems to higher-level support or management if necessary.Guide customers on how to use a product or service effectively. For instance, provide instructions, demonstrate features, or suggest best practices to improve the customers experience.Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken.Provide customers with a positive and Personalised experience, promoting customer loyalty and retention.
International Bpo experience is preferred.
Notice period- Immediate joiner
Excellent communication
Both ways Cabs.
Incentives
Competitive growth
If Interested send your cv on Hema.chamoli@techmahindra.com or whatsapp on 9259203144.
Tech Mahindra
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