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Austral International Co.
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Customer Service Executive - Logistics

Customer Service Executive - Logistics

Austral International Co.

0 years

|

1 - 4 Lacs

chembur mumbai maharashtra

Posted:2 weeks ago| Platform: SimplyHired logo

Apply

Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Job Responsibilities:

Responding to enquiries of all the customers in the most efficient manner
Regular updates and follow up with Clients / Liners /Shipping lines other service providers.
Container booking and placements with various Shipping lines/carriers etc
Filing VGM, Form 13
Should be aware with the various stages/procedures involved in Custom clearing freight forwarding.
Dealing with various transporters for arranging delivery at various CFS after approval of Operations department.
Regular follow up with internal departments to get updates on client issues.
Maintaining data of all Clients / Potential Clients
Up-To Date reporting to clients with the cargo status pertaining to various shipments.
To ensure better business volume in coordination with existing as well as potential prospective clients to ensure shipper gets the BL on time after Payment received.
To coordinate & negotiate with the overseas agents / co-loader for the competitive freight and containers booking to resolve any dispute related with charges in coordination with overseas agents (sea/air).
Co-ordination with customs clerks, Docks clerks for import clearance. Checklist check & sending to client for approval.
Coordination with overseas agents.

Updating our ERP system and creation of Job Card

Job Types: Full-time, Permanent

Pay: ₹100,000.00 - ₹400,000.00 per year

Work Location: In person

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Austral International Co.

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