Customer service Executive (Hospital booking)

Job Description

Job Summary: We’re looking for a Call Center Representative to assist patients in booking appointments with hospitals and medical facilities. You’ll handle calls, schedule appointments, update patient records, and provide accurate information—all while delivering excellent service. Budget is upto 18K Key Responsibilities: Book hospital appointments via inbound/outbound calls Confirm patient details and update systems accurately Reschedule or cancel appointments as needed Provide information on services and availability Meet call and booking targets Ensure patient confidentiality Requirements: Graduate Call center or healthcare experience preferred Strong communication and data entry skills Customer-focused and organized Familiarity with healthcare or scheduling systems is a plus Show more Show less