Customer Service Executive

We are conducting a bulk hiring drive for the position of Customer Service Executive for the BSES Government Process. This is a non-sales, voice-based customer service role that involves assisting customers with their queries and concerns related to the BSES electricity services. Key Details:Job Role: Customer Service Executive (Voice Process) Industry: Government Utility – Electricity (BSES) Process Type: Inbound, Non-Sales Location: [Insert Location, if known] Language Requirement: Must be proficient in Hindi (basic English understanding is a plus) Salary & Benefits:CTC: ₹10,500/- per month In-Hand Salary: ₹9,500/- per month Additional Benefits: PF (Provident Fund) & ESIC (Employee State Insurance Corporation) coverage provided as per government norms Eligibility Criteria:Education Qualification: Minimum 12th pass. No higher qualification required. Preferred Candidates: Below-average academic background acceptable. Freshers are welcome. Gender: Open to all Experience: Not mandatory; training will be provided Age Limit: 18 – 35 years preferred Work Conditions:Shift Timings: Rotational shifts (morning, evening, and night as per roster) Work Type: Full-time, on-site Week Off: Rotational (not fixed weekends off) This is an excellent opportunity for individuals looking to start or stabilize their career in the customer service industry, especially those from a Hindi-speaking background with basic qualifications. No targets, no pressure – just genuine customer assistance in a professional environment. Join a stable government-associated project and build your future with us.