Customer Service Executive - Beauty & Cosmetics

Iba Cosmetics

0 - 1 years

0 Lacs

Ahmedabad Gujarat India

Posted:1 month ago| Platform:

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Skills Required

service resolve communication typing

Work Mode

On-site

Job Type

Full Time

Job Description

Are you passionate about beauty and love helping people? Join Iba Cosmetics as a Customer Service Associate and the voice of our brand across Whatsapp, Instagram DMs, phone and more!

What You'll Do!

Answer customer queries with clarity and empathy
Recommend and assist in product selection
Resolve pre and post sale issues
Manage chats, calls and social media messages
Work with a fun, supportive team that values your ideas

What We are Looking for:

Strong communication in English and Hindi
Interest in beauty and cosmetics
Familiarity with Instagram, WhatsApp, Facebook, Outlook
Basic computer and typing skills
Problem-solving mindset and attention to detail

Qualifications:

Minimum Undergraduate Degree (Bsc, BCom, etc)
0-1 year of customer service experience preferred

Apply now and help us deliver amazing customer experiences!

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