Customer Service

As a Customer Service Representative in this role, your primary responsibility is to delight our customers by assisting them in understanding the loan parameters. You will guide them through the loan signing process, cross-sell relevant products, and provide support to ensure completion of their loan transaction. Key Responsibilities: - Delight customers by assisting them with loan parameters - Guide customers through the loan signing process - Cross-sell products to customers - Assist customers in completing their loan transaction - Manage disbursals, branch operations, and reconciliations effectively Please note that working from the office is mandatory for this role. We encourage you to treat the office environment like home first and office later, to ensure a comfortable and productive work environment. As a Customer Service Representative in this role, your primary responsibility is to delight our customers by assisting them in understanding the loan parameters. You will guide them through the loan signing process, cross-sell relevant products, and provide support to ensure completion of their loan transaction. Key Responsibilities: - Delight customers by assisting them with loan parameters - Guide customers through the loan signing process - Cross-sell products to customers - Assist customers in completing their loan transaction - Manage disbursals, branch operations, and reconciliations effectively Please note that working from the office is mandatory for this role. We encourage you to treat the office environment like home first and office later, to ensure a comfortable and productive work environment.