Customer Service (Chat + Voice)

As a Customer Service Representative, you will be responsible for handling blended customer queries which involve both chat and voice interactions. Your primary focus will be on ensuring service quality and resolving queries efficiently. It is essential to have strong English communication skills at Versant 5 level to excel in this role. Key Responsibilities: - Handle both chat and voice customer queries effectively - Ensure high service quality standards are maintained - Resolve customer issues promptly and efficiently Qualifications Required: - Undergraduate or Graduate degree Experience: - Freshers and experienced professionals are welcome to apply In addition to a challenging role, you will also benefit from: - Cell phone reimbursement - Health insurance coverage - Provident Fund scheme Please note that this position requires in-person work at the designated location.,