Posted:2 days ago|
Platform:
On-site
Strengthens customer relationships by acting as a liaison between customer and any internal points of contact
This position is the central point of contact for all daily operational requirements from inquiry and pre orders needs through all post order activities.
Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements includin
o Ensure daily review of order backlog, open order reports and forecast reports and work with team to provide early warning of late deliveries to the Customer and teao Review quote and order requirements, create scheduling agreements, clear blocks, workflows daily, monitor critical shipments
o Weekly quotes follow up, credit status monitoring and awareness of status on open quality issue
Educational Degree: Graduate
Experience: 2 to 5 years
Must have skills: SAP SD Order management / Backlog management
Special Qualifications, Knowledge & Skills:
Customer Focus, Demand and forecast, Planning, SFDC (SalesForce Dot Com) (sales force-case management), Logistics, Excel, PowerPoint
EOE, Including Disability/Vets
TE Connectivity
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