Customer Service Assistant

1 years

0 Lacs

Ahmedabad, Gujarat

Posted:1 day ago| Platform:

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Skills Required

Microsoft Excel Customer service English Bachelor's degree In-person Office experience

Work Mode

On-site

Job Type

Part Time

Job Description

VitaPoint.co.uk, fast becoming the UK’s largest online department store. Our history has seen us grow from a small ebay health supplement shop to fast growing into the No.1 online department store. With every stage of our expansion, we have sought to always uphold a strong reputation and continue to provide our customers with: Top quality products Best Product Prices Fastest delivery time possible The ideal candidate will be able to work under pressure and competent in responding to customer messages and issues through all our selling channels with an adequate speed as their is a time limit to adhere to. Other duties include creating and printing shipping labels, answering customer calls and ensuring all customer orders are dispatched within the timeframe required. Required: - Adequate quality and speed in typing - Adequate use of Office (Excel, Word etc) Customer service experience is preferred. Proficiency of English is a must Job Duties: Answer incoming customer inquiries Collect and report customer feedback to ensure that best practice is recognised and maintained Engage with customers in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies. Job Type: Part-time Pay: ₹7,000.00 - ₹10,000.00 per month Schedule: UK shift Weekend availability Application Question(s): Are you available to join immediate? Experience: E-commerce: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: In person

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