Customer Service Assistant Manager

Role Overview: As a team support, you will assist the Customer Service Manager in leading and guiding the customer service team. Your responsibilities will include training new hires and providing ongoing training to existing team members. You will also be required to monitor team performance, provide constructive feedback, and help implement improvement strategies. Your interpersonal skills will be crucial as you motivate and inspire the team, manage conflicts, and build positive relationships with customers and colleagues. Additionally, your strong organizational and time management skills will be essential in handling multiple tasks effectively. Key Responsibilities: - Assist the Customer Service Manager in leading and guiding the customer service team. - Help in training new hires and providing ongoing training to existing team members. - Monitor team performance, provide constructive feedback, and help implement improvement strategies. Qualifications Required: - Education: Higher Secondary (12th Pass) - Language: Hindi - Work Location: In person,