We are hiring for a leading multinational BPO company for a Voice Process role. candidate should have excellent communication skills in English and a team work approach. This is a great opportunity for Fresher to build a long-term career in customer service with One of the biggest MNCs.

Job Title: Customer Support Executive – Voice Process (BPO)

Job Location: [Kolkata Salt Lake]
Job Type: Full-time
Experience: Freshers with Graduation in (BA,BCOM,BSC and Hospitality) candidates can apply.THis is not a technical opening BE/BECHs please donot apply.

Job Description:

Handle inbound and outbound customer calls professionally.
Resolve customer queries, complaints, and requests efficiently.
Maintain accurate records of customer interactions.
Provide excellent customer experience and build customer loyalty.
Follow standard operating procedures and quality standards.

Eligibility Criteria:

Minimum Qualification: (BA,BCOM,BSC and Hospitality)
Good command over English.
Willingness to work in rotational shifts (Night US shifts)
Strong interpersonal and problem-solving skills
Fresher candidates are welcome

Benefits:

Competitive salary and incentives
Paid training and growth opportunities
Work from a modern office environment
Transportation provided (as per company policy)
Door Pick up Drop Facility.

How to Apply:
Interested candidates can share their resume now .

Job Type: Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

Health insurance
Provident Fund

Schedule:

Night shift
Rotational shift
US shift

Supplemental Pay:

Commission pay
Overtime pay
Performance bonus
Shift allowance
Yearly bonus

Application Question(s):

Can you work in Night shifts ?

Education:

Bachelor's (Required)

Language:

English (Required)

Work Location: In person

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