Customer Sales Representative

Floral Boutique

0 years

1 - 0 Lacs

bannerghatta bengaluru karnataka

Posted:2 days ago| Platform: SimplyHired logo

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Skills Required

sales customer service english bachelor's degree in-person marketing

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Manage inbound leads from website, calls, social media, and marketplaces—ensuring timely responses and personalized follow-ups.
Execute outbound lead generation through calls, WhatsApp, and email to build relationships with potential customers (corporates, event planners, retail clients, etc.).
Maintain and update the CRM system with accurate customer data, inquiries, interactions, and order history.
Nurture leads through effective follow-up strategies until conversion.
Coordinate with operations and delivery teams to ensure smooth order fulfillment.
Build and manage strong customer relationships to increase repeat orders and referrals.
Track, analyze, and report on lead conversion rates, sales pipeline, and customer engagement metrics.
Work closely with marketing to provide feedback on customer needs, campaign responses, and lead quality.
Handle corporate gifting and bulk order leads, providing customized solutions and quotations.
Support customer satisfaction initiatives by ensuring timely query resolution and delight.

Job Type: Full-time

Pay: ₹10,835.61 - ₹28,149.45 per month

Work Location: In person

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