Customer Sales Representative ( B2C- voice process)

Job description

Job Title: Customer Sales Executive (B2C Voice process)

Location: Bangalore

Company: Lifetime Health

Job Summary:

Lifetime Health Home Healthcare is seeking a dynamic Customer Sales Executive with 2-3 years of experience in voice process sales. The primary responsibility of this role is to convert digitally generated leads into sales by effectively engaging with potential clients, understanding their healthcare needs, and promoting our home healthcare services.

Key Responsibilities:

• Lead Conversion & Sales:
• Contact potential customers from digitally generated leads (via website inquiries, social media, paid ads, etc.).
• Understand customer requirements and offer appropriate home healthcare solutions.
• Follow up with leads through calls, emails, and messages to maximize conversions.
• Achieve and exceed monthly sales targets.
• Customer Engagement & Relationship Management:
• Provide detailed information about services, pricing, and benefits to potential customers.
• Address customer queries and concerns professionally.
• Build long-term relationships to encourage referrals and repeat business.
• Collaboration & Reporting:
• Work closely with the marketing team to align sales strategies with digital lead generation efforts.
• Coordinate with the operations and clinical teams to ensure smooth service delivery.
• Maintain accurate records of sales activities in CRM software.
• Provide regular reports on sales performance and customer feedback.

Key Requirements:

• Experience: 2-3 years in sales, preferably in healthcare, home healthcare, insurance, or a related industry.
• Education: Bachelor's degree in Business or sales
• Strong communication and persuasive skills.
• Ability to convert digital leads into sales effectively.
• Customer-centric approach with excellent relationship management.
• Proficiency in CRM software and digital sales tools.
• Ability to work in a fast-paced, target-driven environment.
• Other: Comfortable working with inbound leads and following structured follow-up processes.

Job Type: Full-time

Pay: ₹25,000- ₹30,000per month + incentives

Schedule:

• Day shift

Language:

• Kannada (Required)
• English (Preferred)

Ability to Commute:

• Bengaluru, Karnataka (Required)

Ability to Relocate:

• Bengaluru, Karnataka: Relocate before starting work (Required)

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month + incentives

Schedule:

• Rotational shift

Work Location: In person

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person