Customer Sales Associate ( Nashik)

Job Title: Customer Sales Representative – International Inbound Voice Process (US Shift)

location Nashik

About the Job:
We are hiring motivated and customer-focused Customer Sales Representatives for our US Shift – International Inbound Voice Process. The ideal candidate will handle inbound calls, assist customers, and convert inquiries into sales while delivering an exceptional customer experience.

Responsibilities

Customer Sales & Support Responsibilities:

• Handle inbound customer calls efficiently and professionally.
• Generate and qualify sales leads through effective communication.
• Identify, assess, and address customer needs to ensure high satisfaction.
• Build strong, long-term customer relationships through clear and interactive conversations.
• Provide accurate, valid, and complete information using the appropriate tools and systems.
• Achieve individual and team sales targets, KPIs, and call handling metrics.
• Maintain detailed records of customer interactions and update customer accounts.
• Follow all company communication protocols, quality guidelines, and process standards.

Requirements

• Strong phone handling skills with excellent active listening ability.
• Freshers with good command of the English language are encouraged to apply.
• Excellent verbal communication, customer handling, and presentation skills.
• Ability to work in US shift timings and deliver high-quality customer service.
• Prior experience in Customer Support, Customer Service, International Calling, or Sales Process is an added advantage.

Relevant Keywords for Job Search

This role can also be searched as:

• International Inbound Voice Process
• Customer Care Executive
• US Client Support
• Customer Support Associate
• Voice Process / Inbound Voice Process
• International Tele-Calling
• Customer Sales / International Customer Care
• BPO Customer Service
• Call Center Executive – US Shift

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹25,000.00 per month

Benefits:

• Food provided

Work Location: In person