Customer Relationship Representative

About Us

Ajay Engineering Tools is a trusted name in the engineering and industrial solutions sector, delivering high-quality tools, valves, and equipment to clients across industries. We are committed to innovation, reliability, and strong customer service.

About the Role

We are seeking a Customer Relationship Representative (CRR) to oversee client interactions, ensure customer satisfaction, and contribute to sales growth. The role involves handling inquiries, coordinating with internal teams, and building long-term relationships with customers.

Responsibilities

· Serve as the first point of contact for customers.

· Handle queries, complaints, and provide solutions.

· Coordinate with sales & operations for order processing and delivery.

· Maintain customer records and share feedback with management.

· Support in upselling/cross-selling opportunities.

Requirements

· Graduate in Business/Marketing/Engineering (preferred).

· 1–2 years of experience in customer service or sales support.

· Strong communication, problem-solving, and interpersonal skills.

· Proficiency in MS Office; CRM knowledge is a plus.

Benefits

· Training & career growth opportunities

· Supportive work environment

How to Apply:
Send your CV [[email protected] / [email protected]] with subject line: Application – Customer Relationship Representative (CRR)

OR

Call Us: +91 7066775553

Job Types: Full-time, Permanent

Pay: ₹12,500.00 - ₹15,000.00 per month

Work Location: In person