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JSW Steel
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Customer Relationship Officer-Rajasthan/Haryana

Customer Relationship Officer-Rajasthan/Haryana

JSW Steel

0 years

4 Lacs

hisar jaipur

Posted:1 month ago| Platform:

Apply

Skills Required

customer service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Result Areas (Key Performance Indicators):

Sales Target Achievement
Business Development
Channel and Influencer Engagement
Customer Service
Network Management
Commercial Transactions

About the Role:

Responsible for achievement of agreed sales target/ objectives for the defined location
In charge of all local marketing activities for the location
Responsible for all commercial transactions with the channel partners
Responsible for achieving all network related targets as assigned for the location (network

expansion, product placement etc)

Responsible for business development, influencer and channel engagement and professional

pricing co ordination

Ensure that distributors/ contractors provide an appropriate service as per service level agreement
Network Management (Product Placement, range selling, etc)
Provide information on competitors activities (promotions, price changes, new products, new

dealer/ store opening, new initiatives, market issues etc)

Ensure contractors/ dealers buy range of products as defined month on month and maintain

product range index

Sales Promotion Activities Execution and Customer Service:
Deliver high standards of customer service through regular visits, compliant resolution and

commercial reconciliations

Customer Relationship Management

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